Ongoing Operations

An engagement model to provide reliable solution availability, expansion of the project roadmap and up-selling to new customers or lines of business.

Ongoing Operations

For customers using Intalio|Cloud productively, Intalio provides an engagement model to provide reliable solution availability, expansion of the project roadmap and up-selling to new customers or lines of business. The engagement model is based on a long-term (min one year) contractual relationship and agreed SLAs. As most customers extend the usage to launch new offerings, there can be Production-Preparation projects in parallel to the ongoing operation of the solution.